Terms and conditions

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  •   Terms of Purchase of Goods or Services from Monarch International (UK) Ltd
  •   Price and Delivery of Products
  •   Payment
  •   Risk & Property
  •   Warranties & Replacements
  •   Exchange/Refund
  •   Liability
  •   Data Protection
  •   Modification of these Terms and Conditions
  •   General

Terms of Purchase of Goods or Services from Monarch International (UK) Ltd

All orders for goods ("Goods") and on-line or offline pay-services ("Services") (together "Products") from a buyer ("you") accepted by Monarch International (UK) Ltd ("we/us") on or through the wetnfix.co.uk web site ("Site") or by other methods are subject exclusively and strictly to the following terms and conditions ("Purchase Terms") (which, in the event of a conflict, take priority over the terms and conditions of use of the Site).

Price and Delivery of Products

The price of the Products shall be the price quoted on the Site (which we can change in the case of an error). Payment details must be provided by you on the date that we accept your order.

In respect of Goods only: the delivery of Goods shall be subject to payment by you of the delivery charges specified on the Site which may be changed by us at our discretion.

At the moment, for the purchase of most Goods e.g. the purchase of single items the delivery charge is calculated automatically when you enter your address, postcode and by approximate weight.

You confirm that you have given us the correct billing address of your credit/debit card and, in respect of Goods and if different to the billing address, that you have also notified us of the correct delivery address.

All Goods are delivered by Royal Mail 1st Class Stamp, delivery being Monday to Friday. Provided that your order is placed by 5pm, then subject to availability, deliveries of Goods within the UK will normally be despatched by the next working day, so allow 2 to 4 working days. We will notify you either if there will be a delay or if the item is no longer available. If the item is no longer available, we reserve the right to offer you an alternative similar in price and quantity.

Please note that delivery charges may vary according to goods purchased or type of delivery service (eg. express or overseas) required.

All prices displayed on goods exclude VAT at 20%.

Payment

Payment can be made by Mastercard Credit, Mastercard Debit, JCB, Maestro, Visa Credit, Visa Debit & Visa Electron.  Payment will be debited from your account before the despatch of your purchase.

You confirm that the credit/debit card that is being used is yours. We also accept payment by cheque, however the goods cannot be dispatched until the cheque has been cleared. Please send the cheque with your address and cheque card number on the back to Monarch International (UK) Ltd, PO Box 1729, Slough, PDO, SL3 9YA, United Kingdom. 

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.

Risk & Property

The provisions in this Clause 3 relate only to Goods.

Once the Goods have been received by you, all risk of damage to, or loss of, the Goods shall pass to you.

Irrespective of delivery and the passing of risk in the Goods, or any other provision of these conditions, the ownership of the Goods shall not pass to you until we have received in cash or cleared funds payment in full for the price of the Goods and all other Goods agreed to be sold by us to you for which payment is then due. Until such time as the ownership of the Goods passes to you, we shall be entitled to ask you to return the Goods to us.

Warranties & Replacements

The following relate only to Goods.
Subject as set out below, the Goods are sold with the benefit of and subject to the terms applicable to such warranty as is given by the manufacturer of the Goods.

There shall be no liability under any such warranty or guarantee if the total price for the Goods has not been paid by the due date for payment.

If a valid warranty claim is made within 30 days of purchase of new Goods we will satisfy in full our liability to you by either replacing the Goods free of charge; or refunding to you the price you paid for the Goods if the exact same item is not in stock.

Where you are dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977 and Unfair Terms in Consumer Contracts Regulations) your statutory rights are not affected by these Purchase Terms ie. if the Goods are faulty or not what you ordered, in this case please provide a full description of the fault and return the defective item in its original box (if any), and return to Monarch International (UK) Ltd, PO Box 1729, Slough, PDO, SL3 9YA, United Kingdom,  with all receipts, warranties, licences, instructions.

Exchange/Refund

The provisions in this Clause 5 relate only to Goods:

If you return Goods to us within 7 days from the purchase date of such Goods in perfect condition and, with the original packaging and original invoice/receipt, then we will give you a full refund. The refund will be in the form of the original method of payment. However, you will be responsible for the cost of returning the Goods to us. Please send the Goods to Monarch International (UK) Ltd, PO Box 1729, Slough, PDO, SL3 9YA, United Kingdom. The goods can only be returned if there is a fault in the product.

We are fully compliant with the Consumer Protection (Distance Selling) Act, which provides for a 7 day 'cooling off' period after an order is placed, during which time goods may be cancelled or returned (as long as they are unused and in their original packaging). The goods can only be returned if there is a fault in the product

Please also note that our returns policy does not affect your statutory rights as costumer, ie. if the goods are faulty or not what you ordered. In this case please provide a full description of the fault and return the defective item in its original packaging (if any) to the address above with all receipts, warranties, licences, manuals and accessories. In these circumstances we will pay for the reasonable delivery of the goods.

Liability

Nothing in these Purchase Terms shall exclude or limit liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

Our liability in contract, tort, negligence, pre-contract or other representations or otherwise arising out of or in connection with these Purchase Terms or the performance or observance of our obligations under these Purchase Terms, and every applicable part of it shall be limited in aggregate to all sums paid by you to us.

In any event, we shall not be liable to you under, or in connection with these Purchase Terms in contract, tort, negligence, pre-contract or other representations (other than fraudulent or negligent representations) or otherwise for any loss of business, contracts, profits or anticipated savings or for any indirect or consequential economic loss whatsoever.

Each provision of this Clause 6 excluding or limiting liability shall be construed separately, applying and surviving even if for any reason one or other of these provisions is held inapplicable or unenforceable in any circumstances and shall remain in force notwithstanding the expiry or termination of our agreement.

Data Protection

Our Privacy Policy applies.

Modification of these Terms and Conditions

We reserve the right to change these terms and conditions from time to time. By continuing to use the Site following any such change you will be deemed to have accepted such change. It is your responsibility to check regularly to determine whether these terms and conditions have been changed. If you do not agree to any such change you must immediately stop using the Site.

General

These terms and conditions are governed by the laws of England and you hereby consent to the exclusive jurisdiction of the English courts.

Each provision of these terms and conditions excluding or limiting liability shall be construed separately, applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.